Data & Privacy

777r Privacy Policy

Your privacy matters to us. This page explains exactly what personal data 777r collects, why we collect it, how we use it, and what rights you have over your own information. We've kept it straightforward — no unnecessary legal complexity.

Last Updated: January 2025

Your Privacy at 777r — The Short Version

Six things every 777r player should know about how we handle personal data — full details are in the policy sections below

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Your Data Is Encrypted End-to-End

Every piece of data transmitted between your device and the 777r platform is protected by 256-bit SSL encryption. This is the same standard used by major banks. Your personal information, payment details, and account activity are never transmitted in plain text.

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We Never Sell Your Personal Data

777r does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process payments, prevent fraud, and improve the 777r platform experience. That's it — nothing else.

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We Only Collect What We Actually Need

777r follows a data minimisation approach. We only collect personal information that is genuinely necessary for account registration, identity verification, payment processing, and platform security. We don't collect data speculatively or for purposes we haven't disclosed to you.

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You Can Access Your Own Data Anytime

As a 777r player, you have the right to request a full copy of the personal data we hold about you at any time. Submit a data access request to [email protected] and we will provide a complete data export within 30 days. No fees, no complicated process.

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You Can Request Data Deletion

If you close your 777r account, you can request deletion of your personal data. We will delete all data that we are not legally required to retain. Certain records — such as transaction history — must be kept for a minimum period under financial regulations, but we will inform you of exactly what is retained and why.

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Cookies Are Used Transparently

777r uses cookies to keep you logged in, remember your preferences, and analyse platform performance. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage your cookie preferences from your browser settings at any time.

01 Who We Are

This Privacy Policy applies to the 777r online casino platform, accessible at 777r.io and through the 777r mobile application. When this policy refers to "777r", "we", "us", or "our", it means the 777r platform and the team responsible for operating it.

777r is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about this Privacy Policy or about how 777r handles your data, you can contact us at [email protected].

This Privacy Policy should be read alongside the 777r Terms and Conditions, which govern your use of the platform as a whole.

02 Data We Collect

777r collects personal data in two ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the platform.

Information you provide directly:

  • Registration data: Full legal name, date of birth, residential address, email address, and phone number.
  • Identity verification documents: Government-issued photo ID (National ID card, passport, or driving licence) submitted as part of the KYC verification process.
  • Payment information: Your registered bKash, Nagad, or Rocket account number. 777r does not store full payment credentials — only the account reference needed to process transactions.
  • Support communications: Any messages, emails, or chat transcripts exchanged with the 777r support team.
  • Responsible gaming preferences: Any deposit limits, cooling-off periods, or self-exclusion settings you configure on your account.

Information collected automatically:

  • Device and browser data: IP address, device type, operating system, browser type and version.
  • Usage data: Pages visited, games played, session duration, deposit and withdrawal history, and D&T Ranking activity.
  • Cookie data: Session cookies, preference cookies, and analytics cookies as described in the Cookies section of this policy.
Data Category Examples Purpose
Identity Name, date of birth, ID document KYC verification, fraud prevention
Contact Email, phone, address Account management, support, notifications
Financial Payment account reference, transaction history Deposits, withdrawals, AML compliance
Technical IP address, device type, browser Security, fraud detection, platform optimisation
Behavioural Games played, session data, ranking activity Platform improvement, responsible gaming monitoring

03 How We Use Your Data

777r uses your personal data only for the purposes described in this policy. We do not use your data for any purpose that has not been disclosed to you. The primary purposes for which we process your personal data are:

  • Account creation and management: To register your 777r account, maintain your account settings, and provide you with access to the platform.
  • Identity verification: To verify your identity as part of our KYC process, which is required before withdrawals can be processed and is a regulatory obligation for online gaming platforms.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats to the platform and to individual player accounts.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance through live chat and email.
  • Platform improvement: To analyse how players use the 777r platform and identify areas for improvement in game performance, user experience, and feature development.
  • Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to enforce any responsible gaming limits or self-exclusion settings you have applied to your account.
  • Legal and regulatory compliance: To meet our obligations under applicable financial regulations, anti-money laundering laws, and data protection requirements.
  • Communications: To send you account notifications, security alerts, and — where you have opted in — promotional communications about 777r offers and new games.

Marketing opt-out: If you have opted in to promotional communications from 777r and wish to stop receiving them, you can unsubscribe at any time via the link in any marketing email or by contacting [email protected].

04 Legal Basis for Processing

777r processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity: Processing that is necessary to fulfil our contract with you — including account management, payment processing, and customer support — is carried out on the basis of contractual necessity.
  • Legal obligation: Processing required to comply with applicable laws — including KYC verification, AML record-keeping, and regulatory reporting — is carried out on the basis of legal obligation.
  • Legitimate interests: Processing for fraud prevention, platform security, and platform improvement is carried out on the basis of 777r's legitimate interests, provided those interests are not overridden by your rights and interests.
  • Consent: Processing for marketing communications is carried out on the basis of your explicit consent. You can withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

777r does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations:

  • Payment processors: Your payment account reference is shared with bKash, Nagad, and Rocket solely for the purpose of processing your deposits and withdrawals.
  • Identity verification providers: Your ID documents may be processed by a third-party KYC verification service provider to confirm your identity. This provider is bound by strict data processing agreements.
  • Fraud prevention services: Certain technical data (such as IP address and device fingerprint) may be shared with fraud detection service providers to identify and prevent fraudulent activity.
  • Analytics providers: Anonymised and aggregated usage data may be shared with analytics providers to help us understand platform performance. This data cannot be used to identify individual players.
  • Legal and regulatory authorities: We may be required to share your data with law enforcement agencies, financial regulators, or other government authorities where we are legally obligated to do so.

Third-party contracts: Every third-party service provider that processes 777r player data is required to sign a data processing agreement that restricts how they can use your data and requires them to maintain appropriate security standards.

06 Data Retention

777r retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and our legitimate business interests.

  • Active account data: Retained for the full duration of your account being open on the 777r platform.
  • Transaction records: Retained for a minimum of 5 years after the transaction date, as required by financial regulations and AML compliance obligations.
  • Identity verification documents: Retained for a minimum of 5 years after account closure, as required by KYC regulations.
  • Support communications: Retained for 2 years after the last interaction, to allow for dispute resolution and quality assurance.
  • Marketing consent records: Retained for 3 years after consent is withdrawn, to demonstrate compliance with consent requirements.
  • Technical and usage data: Retained for 12 months on a rolling basis, after which it is anonymised or deleted.

When data is no longer required to be retained, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

07 Your Rights

As a 777r player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request." We will respond within 30 days.

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Right of Access

You have the right to request a copy of all personal data that 777r holds about you. We will provide this in a structured, commonly used format within 30 days of your request.

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Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly from your 777r account settings.

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Right to Erasure

You have the right to request deletion of your personal data. We will delete all data that we are not legally required to retain. Data subject to regulatory retention obligations will be kept for the minimum required period and then deleted.

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Right to Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

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Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider where technically feasible.

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Right to Object

You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling. You also have the right to object to direct marketing at any time.

Response time: 777r will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

08 Cookies

777r uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. We use three categories of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
  • Preference cookies: Remember your settings and preferences, such as your chosen language, display preferences, and notification settings. These make your experience more personalised without tracking you across other websites.
  • Analytics cookies: Help us understand how players use the 777r platform — which pages are visited most, where players encounter issues, and how the platform performs across different devices. This data is aggregated and anonymised. We use first-party analytics only and do not use Google Analytics or similar third-party tracking services.

777r does not use advertising cookies, retargeting pixels, or any tracking technology that follows you across websites outside of the 777r platform. You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to use the platform.

09 Security

777r takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

  • 256-bit SSL encryption on all data transmitted between your device and the 777r platform.
  • Encrypted storage for all sensitive personal data, including identity documents and payment references.
  • Access controls that restrict access to personal data to only those 777r staff members who need it to perform their job functions.
  • Regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
  • Two-factor authentication available for all player accounts and mandatory for all 777r staff accounts with access to player data.
  • Incident response procedures that ensure any data breach is identified, contained, and reported to affected players and relevant authorities within the required timeframes.

Your role in security: You can significantly improve the security of your 777r account by using a strong, unique password and enabling two-factor authentication. Never share your login credentials with anyone.

10 Children's Privacy

The 777r platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use the 777r platform.

If 777r becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all data will be deleted, and any funds associated with the account will be handled in accordance with our underage account procedures as described in the Terms and Conditions.

If you are a parent or guardian and believe that your child has registered on the 777r platform, please contact us immediately at [email protected] so we can take prompt action.

11 Policy Updates

777r may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. The date of the most recent update is always shown at the top of this page.

When we make material changes to this Privacy Policy — changes that significantly affect how we collect or use your personal data — we will notify registered players by email and via an in-platform notification at least 14 days before the changes take effect. This gives you time to review the updated policy and, if you do not agree with the changes, to close your account before they come into force.

Continued use of the 777r platform after a Privacy Policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how 777r protects your privacy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 777r has handled your personal data, please get in touch. Our team is available 24/7 and will respond to all privacy-related enquiries promptly.

  • Email: [email protected] (subject line: "Privacy Enquiry" or "Data Rights Request")
  • Live Chat: Available inside your 777r account — average response time under 3 minutes
  • FAQ: Visit our FAQ page for answers to common questions about accounts and data

We take privacy seriously. Every privacy enquiry is handled by a dedicated team member — not an automated system. If you're not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority.

Safe, Secure, Trusted

Play with Confidence at 777r

Your data is protected, your funds are secure, and your privacy is respected. Join over 500,000 players across Bangladesh who trust 777r for a safe and fair online casino experience.